Warranty

Flindall Guitars Limited Lifetime Warranty
  1. Terms and Conditions.

    FLINDALL GUITARS warrants solely to the original purchaser of this FLINDALL GUITARS musical instrument that the instrument purchased shall be free from defects in materials and workmanship under normal use for as long as the instrument is owned by the original purchaser, and until the ownership of the instrument is transferred to another (unless otherwise noted by FLINDALL GUITARS).   This Limited Warranty does not apply: (a) to wear and tear to or breakage of frets, strings, nuts, saddle, batteries, or other damage or deterioration due to normal wear and tear of the instrument or its parts, or to normal wear and tear or breakage of any part of an instrument, including but not limited to controls, switches, jacks, plated surfaces, tuning devices, pickguards or finish, or to any instrument case, gig bag, gig bag handles, zippers, latches, case hardware, or finish; (b) to asserted defects or damage caused by modification, misuse, neglect, abuse, accidents, acts of nature, or improper maintenance of the instrument or its parts (FLINDALL GUITARS reserves the exclusive right to make such determination of misuse, modification, or neglect based on inspection by FLINDALL GUITARS or an authorized FLINDALL GUITARS service center); (c) to asserted defects involving subjective personal likes or judgments, including subjective opinions regarding tonal characteristics of the instrument or grain characteristics or colors of woods; (d) to asserted defects or damage to an instrument such as cracks, splitting, or warping of wood or damage to the instrument’s finish caused by accident or exposure to changes in or extreme instances of temperature or humidity, exposure to sunlight, moisture, body salts or acids, guitar straps, or guitar stands or hangers which cause harm to the instrument; (e) to defects asserted by any purchaser who did not purchase the instrument from an authorized FLINDALL GUITARS dealer in the United States of America or Canada; (f) to guitars owned by non-U.S. or non-Canadian residents, (g) to electrical components not manufactured by FLINDALL GUITARS, (h) to setups, adjustments, or any routine maintenance, (i) to any instrument whose serial number is missing, altered, or tampered with in any fashion, or (j) to asserted defects or damage to an instrument which has had work performed on it by or has been otherwise repaired or modified by a technician or repair person other than an FLINDALL GUITARS certified technician at an authorized FLINDALL GUITARS service center.  FLINDALL GUITARS INSTRUMENTS PURCHASED OUTSIDE OF OR PERMANENTLY RELOCATED FROM THE UNITED STATES OF AMERICA/CANADA ARE NOT WARRANTED UNDER THIS WARRANTY.  WARRANTIES FOR INSTRUMENTS PURCHASED OR PERMANENTLY RELOCATED OUTSIDE OF THE UNITED STATES OF AMERICA/CANADA, IF ANY, ARE PROVIDED BY THE AUTHORIZED DISTRIBUTOR OR DEALER IMPORTING FLINDALL GUITARS INSTRUMENTS INTO THEIR RESPECTIVE TERRITORIES.

  2. Limitation on Obligations.

    THE OBLIGATIONS OF FLINDALL GUITARS HEREUNDER ARE LIMITED TO REPAIR OR REPLACEMENT OF PARTS OF THE INSTRUMENT FOUND TO BE DEFECTIVE UNDER THIS LIMITED WARRANTY. IN NO EVENT SHALL FLINDALL GUITARS BE LIABLE FOR ANY INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO TIME, WAGES OR LOST PROFITS, OF ANY NATURE OR KIND OR FOR DAMAGES TO OR LOSS OF PROPERTY.  FLINDALL GUITARS reserves the right to modify, refine, or improve its instruments and pickup systems, including making mechanical and electrical refinements, without incurring any responsibility to modify or exchange any products purchased prior to such modifications.  THIS LIMITED WARRANTY IS THE SOLE WARRANTY OF FLINDALL GUITARS WITH REGARD TO FLINDALL GUITARS EARTH, WATER and FIRE SERIES INSTRUMENTS ONLY AND IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PURPOSE.

  3. No Other Warranties.

    The Limited Warranty set forth herein constitutes the entire warranty and representation of FLINDALL GUITARS with regard to the Flindall Guitar products identified in the preceding paragraph.  This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of any FLINDALL GUITARS musical instrument or related product.  NO representation or warranty made by any FLINDALL GUITARS salesperson, dealer, agent, representative or employee shall be binding upon FLINDALL GUITARS other than as set forth herein.

  4. Legal Remedies.

    Depending upon the province or state in which you reside, you may have additional legal remedies available under the applicable Commercial Code or Consumer Warranty laws.

  5. Claim Procedures.

    Unless purchaser is notified in writing that repairs and service under this Limited Warranty may be made by an authorized FLINDALL GUITARS dealer or authorized FLINDALL GUITARS warranty repair center, claims for warranty performance and service shall be made by sending the instrument, shipping and insurance prepaid by the purchaser, to FLINDALL GUITARS at the address shown on the face of this Limited Warranty, together with (a) evidence confirming the original purchase by purchaser (such as a copy of the sales invoice or receipt, a credit card slip, or the like); (b) a brief description of the nature of the asserted defect; and (c) the name, address and phone number of the original purchaser to whom the instrument is to be returned.  Please call FLINDALL GUITARS prior to shipping your guitar.  FLINDALL GUITARS shall review the description of the asserted defect, examine the instrument, and make service, repairs and replacements as appropriate under this Limited Warranty.  Upon completion of the service, the instrument shall be returned by FLINDALL GUITARS to the original purchaser, shipping and insurance to be paid by the purchaser.  In the event it is determined that the asserted defect is not covered by or is excluded from this Limited Warranty, the instrument shall be returned without repairs or replacement, shipping and insurance to be paid by the purchaser.